PRIVACY POLICY

1. Overview

At THE FITNESS STORE (TFS), we respect your privacy. This policy explains how we collect and manage customer information when you use our catalogue website or initiate enquiries via WhatsApp.

2. Information Collected

When browsing the catalogue, we do not require user account registration for shoppers. When you choose to place an order enquiry on WhatsApp, you directly communicate your contact details, product selections, and delivery address with our store staff.

3. How We Use Information

Your contact details and order selections are used strictly to:

• Confirm item availability and calculate delivery charges.
• Coordinate courier or road freight dispatch to your address.
• Provide order tracking and customer support updates.

4. Third-Party Services

When you click “Order on WhatsApp”, you are redirected to WhatsApp, which operates under Meta's privacy policy. We do not store sensitive payment card details on our website servers.

5. Contact Us

If you have any questions regarding your data, please contact us at thefitnessstore2022@gmail.com.